Shipping policy

Domestic Shipping (South Africa)

We offer free shipping to any address in South Africa. All domestic orders are fully insured for your peace of mind. Once your order has been dispatched, you'll receive tracking information via email so you can follow your jewellery on its journey to you.

International Shipping

We're delighted to ship our jewellery worldwide to the following countries:

Europe: Austria, Belgium, Bulgaria, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Americas: Canada, United States

Oceania: Australia, New Zealand

International shipping rates are calculated at checkout based on your destination and the weight of your order. All international shipments are tracked and insured.

Processing Time

Please note: all jewellery pieces are made-to-order.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information. This allows you to monitor your package every step of the way.

Questions?

If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us at ali@ali-schmidt.com

Crafted in Johannesburg

Every piece is locally designed and made with exceptional attention to detail.

Extraordinary Gemstones

Sourced for their beauty, rarity, and unique character.

Worldwide Insured Shipping

Secure, fully insured delivery — from our studio to your door.

Personal Service

A bespoke experience built on trust, craftsmanship, and connection.